Last updated October 10, 2025

Privacy Policy

Your privacy matters to us. This policy explains what information Aiur collects, how we use it, and the choices you have.

Aiur Privacy Policy

This Privacy Policy describes how Aiur, Inc. ("Aiur," "we," "our," or "us") collects, uses, stores, and protects personal information when you access or use our websites, applications, APIs, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us

  • Account information: name, email address, password, and other details you provide when creating or managing an account.
  • User Content: prompts, text, files, configuration data, API calls, and any materials you upload or submit through the Service.
  • Billing information: payment method, billing address, and transaction details, processed securely through our payment partners.

Information collected automatically

  • Log data: IP address, browser type, device type, operating system, timestamps, and other diagnostic metadata.
  • Usage data: interactions with the Service, performance metrics, API usage, feature engagement, and system events.
  • Cookies and tracking technologies: session cookies, analytics cookies, and similar tools used to maintain security, personalize experiences, and improve the Service.

Information from third parties

  • Authentication providers: if you sign in through third-party services (e.g., OAuth providers).
  • Integration partners: data transmitted through authorized integrations or APIs.

2. How We Use Your Information

  • To provide, maintain, and improve the Service.
  • To authenticate users, manage accounts, and process transactions.
  • To operate AI-powered features, process User Content, and support workflow automation.
  • To communicate with you about updates, changes, security alerts, and administrative messages.
  • To analyze usage trends, troubleshoot issues, and enhance stability and performance.
  • To enforce our Terms of Service and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to maintain secure sessions, understand user behavior, and improve the Service. You may disable cookies through your browser settings, but some features of the Service may not function properly if cookies are disabled.

4. How We Share Information

We do not sell personal information. We may share information only in the following circumstances:

  • Service providers: cloud hosting, analytics, payment processing, customer support, and security vendors.
  • Integrations: when you choose to connect Aiur with third-party tools or APIs.
  • Legal and compliance: to comply with applicable law, enforce our rights, respond to lawful requests, or protect the safety of users.
  • Business transfers: if Aiur undergoes a merger, acquisition, financing, or asset transfer.

5. Data Retention

We retain personal information only as long as necessary to provide the Service, comply with legal requirements, resolve disputes, and maintain business records. Retention periods may vary based on data type, usage, and compliance obligations.

6. How We Protect Your Information

Aiur implements technical and organizational measures to safeguard personal information, including encryption, access controls, network protections, and operational security policies. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may have certain privacy rights depending on your location:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of certain personal information.
  • Restriction or objection to certain forms of processing, consistent with applicable law.
  • Portability of data you provided directly.

To exercise your rights, contact us at [email protected]. We may require verification before processing your request.

8. International Data Transfers

Aiur may process personal information in the United States or other countries. We use appropriate safeguards, including contractual protections, to ensure that international data transfers comply with applicable law.

9. Children’s Privacy

The Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate action.

10. Changes to This Policy

Aiur may update this Privacy Policy from time to time. If material changes are made, we will update the "Last updated" date and may provide additional notice. Continued use of the Service after updates constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Aiur, Inc.
Email: [email protected]